Grow your own way

Our built-for-retail operating system is designed to grow with your business — and so is our pricing.

It’s based on a tried-and-tested formula that factors in the pace of your growth. You’ll never pay for more than you need.

And when your business grows, you’ll see your order volume go up and cost per order go down.

Transparent pricing

Before you join us, you’ll get a clear outline of the costs involved. We promise your future pricing plans will be as simple as your initial quote – and always shared with you ahead of your renewal date.

Unlimited users at no extra cost

We believe you should be able to give your whole team access to Brightpearl. After all, smashing goals is a team effort.

So add as many users as you need, and never pay extra for the privilege.

Order Management

• High volume Plug & Play integrations
• Automated order processing workflows based on your business
• Automated fulfillment and dropshipping
• B2B order workflows
• Customizable order status, fields and views
• Back order management

Services

• Expert-led implementation from project scoping and management to system configuration and testing
• 24/7, unlimited support
• Whole team onboarding training at your pace
• Online learning platform
• Dedicated Customer Success Manager
• Ongoing business consulting from periodic account health checks to utilization reviews

Inventory Demand Planning

• Data-driven demand forecasting
• Accurate replenishment recommendations
• Overstock reporting
• Open-to-Buy reporting
• Automatic PO creation
• Inventory dashboards
• Large choice of KPIs for reporting

Plug & Play Integrations

• E-commerce & Marketplace integrations such as Shopify, Shopify Plus, Amazon, Bigcommerce, eBay, Magento & more
• 3PL and shipping providers
• Accounting tools such as QuickBooks, Xero and more
• EDI
• Payment solutions
• POS
• Marketing
• Reporting and BI

Warehouse Management

• Dedicated interface for warehouse teams
• Flexible order picking and cycle counts
• Multiple barcode support
• Shipment batching
• Optimized pick routes
• Hassle-free returns

Purchasing and supplier management

• Automated back-to-back purchasing
• Low inventory reporting
• Centralized supplier management
• Integrated landed costs
• Batch invoicing
• Dynamic unit cost tracking

CRM

• 360-degree customer view
• Full order history
• Contact timelines &smp; activities
• Customer segmentation
• Customer management including credit terms, limits, status updates, helpdesk tickets, calls and more.
• Automated communication reminders

POS

• Sync with online sales channels
• Take sales offline
• Integrated payments
• Refunds and exchanges
• Loyalty and gift cards
• Discounts and promotions
• Endless aisle functionality
• iOS based Point of Sale
• Set user permissions by member of staff